

We recommend that you use this method if you want to monitor the email from your primary mailbox and the shared mailbox at the same time. Add the shared mailbox, so it displays under your primary mailbox in Outlook Web App You may want to try both methods and see what works best for you. There are two ways to open a shared mailbox using Outlook Web App. To see a video that shows you how to access and use shared mailboxes using Outlook 2013 and Outlook Web App, see Video: Use a shared mailbox in Outlook 2013 and Outlook Web App. Want to open a shared mailbox using Outlook, instead of Outlook Web App? See Manage another person's mail and calendar items. For more information, see what else do I need to know? The ITMS has to create the shared mailbox and add you to the group of users before you can use it. You can also use the shared mailbox as a shared team calendar. Why use shared mailboxes? They make it easy for a specific group o f people to monitor and send email from a public email alias, like or When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared mailbox, not from the individual user.

If this happens, close your browser.If you have full access permission to a shared mailbox that appears in the address book, you can use Outlook Web App or a desktop version of Outlook (for example, Outlook 2013), to open that mailbox. When you do this, sometimes the logout fails and your mailbox continues to be displayed. To log out of OWA, in the top right corner of the page, click your profile photo (avatar), and then click Sign out. Once logged in, you can find information on using OWA by accessing “Help” at the top-right of the page by clicking the the “ ?” help icon.If you are prompted to set the time zone, select it from the dropdown list. Log in using your UW NetID and password.OWA requires only a browser on your device. The easiest way to start using UW Exchange Online, part of UW Office 365, is to use Outlook on the web (aka OWA). Connect to UW Office 365 Exchange Online via Outlook on the web (aka OWA)Ĭonnect to UW Office 365 Exchange Online via Outlook on the web (aka OWA).UW Chief Information Security Officer (CISO).
